EVP & Chief Business Development Officer
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Jim Hollingsworth has recently been appointed as the new EVP and Chief Development Officer, bringing with him years of experience in the service industry. Throughout his career, Jim has always strongly emphasized the importance of customer service. With a staff of nearly 600, Jim was dedicated to effectively communicating this message to his team, ensuring that they understood and prioritized meeting customers' needs. Known for his clear and precise communication style, Jim was adept at explaining complex loan options, terms, and conditions to clients. Jim's exceptional customer service and management skills caught the attention of a former colleague, ultimately leading to a career change in the mortgage industry. Jim's time in his first mortgage position provided valuable insights and expertise. He quickly learned how to anticipate and overcome potential obstacles that could arise during the loan process, ensuring that everything ran smoothly and on schedule. His ability to efficiently identify resolutions to any challenges that arose made him an invaluable asset to the team. Jim's dedication and drive did not go unnoticed. His impressive sales achievements resulted in his recognition as a prestigious President's Club member, reserved for the top 15% of sales professionals nationwide. This accolade is a testament to Jim's goal-setting abilities and commitment to consistently striving for excellence. In addition to his remarkable customer service and sales accomplishments, Jim has a strong analytics and problem-solving background. These skills are crucial in the mortgage industry, where the ability to analyze complex financial data and find practical solutions is essential. Jim's track record of success in these areas further enhances his value as the new EVP and Chief Development Officer, ensuring he is well-equipped to lead and drive growth in his new role. |